INTRODUCTION
Recognize the importance of privacy of its users and also of maintaining confidentiality of the information provided by users. We hereby declare that we will never hand over/ sell/ show information with any third party. By using the website, the user hereby agrees with the terms of policy and the content herein. If not agree with the policy is hereby requested not to use or access website or follow any link/ details provide in the site.
DATA WE COLLECT
Personal Information : Including the information shared by user.
No data is stored by us
We store only user email ID only for further promotional/ bookings
USER GENERATED CONTENTS
Web site provide an option to review through google review.
Guest has also options to send booking messages to us in the form of Email or whatsapp message.
All queries will be replied by same process.
TERMS OF USE WEBSITE
User shall not distribute, exchange , sell or transmit anything from the
website including any text, image , audio, video for any commercial , personal us.
CHANGE OF POLICY
We deserve the right to change policy without any prior intimation to anyone.
ELIGIBILITY
To do any type transaction with us , you must be above 18 years old, having valid ID proof and PAN card.
FEES / PAYMENT
In addition to the cost of booking as charged by the service provided, we reserve the right to add certain fee in terms of service fee / convenience fee as well as taxes as per taxation policy of the Government. All these amount will be shown with complete details over booking charge sheet and it will be clearly shown to the user.
In case of any miscalculation in the booking amount / any fee. Guest will be informed accordingly and user will be liable to clear all charges. In case payment not clear, we deserve the right to cancel the booking without any refund or adjustment.
REFUND
All refund will be cleared on the bank account of the user. Cancellation charges will be applicable as per service provider cancellation policy. It will take time to discuss and settle accounts with service provider. Final amount of refund may take 07 to 30 days, subject to service provider quick actions.
User can't ask service provider for any refund. In case of partial payment, service provider may ask for balance payment. Same will be informed to user along with confirmation voucher at the time of booking.
No refund/ adjustment will be made for any Non Show/ Non Utilized services.
MISBEHAVIOR OF THE GUEST
The hotel reserves the right to disallow check-in-in case guest does not have valid ID proof or his/ her behavior is found suspicious
In such case we/ hotel will not refund any amount to guest.